If you have a large amount of calls that you need to support periodically or full time, we can take the call and queue it in the cloud, then route to your destination when you’re able to take the call. The Hosted Call Queuing service is ideal for Call Centers, as we can queue up to thousands of calls and redirect them if needed to an alternate location or gather...
Least Cost Routing (LCR) is a way for companies to reduce their overall costs by selectively choosing one outbound carrier over another based on price. Many service providers offer LATA/OCN and NPANXX based rate decks, but handling the routing intelligently can be a challenge. Telcominds supports carriers and call centers in creating and effectively managing LCRs, and we...
TM Gateway was built from the demand of our call center clients who had legacy TDM equipment and infrastructure. They wanted to have the ability to use SIP and other next generation technologies without pulling out all their existing infrastructure and purchasing all new software/hardware. This product will allow call centers to send and receive calls using VoIP/SIP and...
TM Router allows a call center or small carrier to easily and intelligently handle multiple inbound and outbound SIP carrier connections. Based on award winning OpenSIPs technology, TM Router has tremendous capacity right out of the box. TM Router is a carrier grade Session Border Controller, but built with an easy to manage interface. Develop your own LCR based on...
Open Session Manager is an application that Telcominds, Inc has developed to assist our clients in monitoring and managing their VoIP networks. Easily view usage, manage routes, download call detail records, and provision new services at the click of a button. Open Session Manager is your one stop tool for complete VoIP network management, whether you’re an engineer...
TelcoMinds is a creative telecom design and support company. We specialize in next generation and legacy telecom applications. We serve small business to medium sized call center needs. Call us today : ).
(303) 900-0100
Contact Information
Telcominds, Inc.
Centennial, Colorado USA
Phone 888-485-7120
Email info(at)telcominds.com